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Website Care

Experience complete confidence and peace of mind knowing that your WordPress site receives dedicated care and attention with a website care plan covering these responsibilities for you.

Rotating cog representing website care
For websites built with WordPress
White square with rounded edges as decoration for website care
White square with rounded edges as decoration for website care
White square with rounded edges as decoration for website care
White square with rounded edges as decoration for website care
White square with rounded edges as decoration for website care
Maintenance is as much art as it is science.

Why website care?

Cog representing software updates as part of website care

Software Updates

Your WordPress websites necessarily runs at least one theme, several plugins and of course encompasses the WordPress software itself as your website’s technical base.

WordPress Updates

This includes keeping your WordPress version up to date and testing WordPress releases compatibility with your site’s theme and plugins. This is especially crucial for major WordPress updates (e.g. from version 5 to 6) as those can come with breaking changes.

Theme Updates

This includes keeping your theme up to date and testing its compatibility with your site’s plugins. I also ensure that any custom changes which were made in your theme during website development will be preserved (using an individualized child theme).

Plugin Updates

As trivial as this may seem at first glance as bad it can be when a not thoroughly tested plugin update breaks some functions or worse shuts your whole website down. To prevent this and ensure your website’s up-time professional testing of updates is crucial.

Server maintenance

The server is like your website’s home from where it’s run. A tidy and well maintained home is the base for your website’s performance.

Technical base maintenance

Your WordPress website heavily relies on PHP (a programming language) and MySQL (a database engine) which build the foundation for your website to run on. To keep these foundations healthy and up to date is essential.

Uptime Monitoring

If your website’s server went down for technical reasons your website would be offline and hence wouldn’t be accessible anymore. To ensure your website’s stability I include daily up-time monitoring of your website’s server.

Closed box representing server maintenance as part of website care
Shield with check sign representing security monitoring as part of website care

Security Monitoring

Hackers are ubiquitously active these days. Every day new exploitation of state-of-the-art software are discovered. As technology evolves that fast it is crucial to react fast.

Security Alerts

As I manage a bunch of WordPress websites I use an alert mechanism which notifies me instantly when new WordPress / theme or plugin vulnerabilities are discovered. This allows me to apply fixes fast and keep your website secure. 

Malware scans

I also perform regular malware scans as part of all my website care plans. If in spite of all precautions a website gets infected it won’t go unnoticed but will be cleaned up quickly preventing any big damages.

Offsite Backups

In spite of all precautions the bigger a website grows the more complicated it gets and things can go wrong. Therefore it is so important to have a fallback and to get your website back to its last stable state.

Backup scheduling

Backup scheduling includes defining how regular backups of your website’s should be made and also where they are to be stored. The storage space should preferably be external from the server your website runs on.

Backup validation

From time to time it should be thoroughly tested that the created backups are actually valid and working well. From my experience it’s a nightmare when you assume you can just restore a backup and then figure out all backups are broken.

Four squares in a square representing offsite backups as part of website care
Closed box onto an assembly line representing technical support as part of website care

Technical support

From the feedback I receive for most of my clients one of the most valuable aspects of their care plan is that technical cure for their website is just an email (or in emergency cases a phone call) away.

Technical Consulting

If I maintain your website and you have a question about adding new components such as a shop or a member area you can always contact me for showing you the technical possibilities and identifying the best option.*

*Disclaimer: Extensive technical consulting is not included in the website care plans. This just refers to quick questions and initial brainstorming.

Troubleshooting

Something went wrong on your website and you don’t know what to do? I’m just an email (or in emergency cases a phone call away) and as I already have access to your website and its server can react and cure your website quickly.**

**Disclaimer: Troubleshooting is not included in the website care plans and short-notice emergency work is being charged extra.

Who will be in charge of your website?

I’m Nadine and I’ve been working on more than 40 WordPress websites in the past 5 years. In these years I’ve seen countless examples of how to run (and not to run!) a website. Drawing from my experience I know what it takes to make a website run smooth and with ease. I can’t wait to make your website tap its full potential as well!
Nadine

Website care in a nutshell

Daily

  • Up-time Monitoring
  • Security Monitoring
  • Offsite Backups of Website and Database

Weekly

  • WordPress / Plugin / Theme Updates (in Staging environment*)
  • Malware Scans
  • Visual Inspections**

Monthly

  • Traffic Monitoring
  • Database cleaning*
  • Load Time Testing*
  • Performance Optimizations**

Annually

  • WordPress Setup Review
  • Plugin Analysis*
  • Data Privacy Checks**
  • License Renewal

*Included in Standard and Premium Website Care Plans
**Included in Premium Website Care Plan

What my clients say

There is nothing impossible. At least in 99% of cases. Nadine gave our blog a new level of possibilities, cleaned up the code chaos and introduced structure. Whether multisite, domain change or theme migration, it was all there. Besides her very structured and reliable way of working, she makes a topic understandable in the simplest way, so that everyone gets an idea and a feeling for her work. She is excellent at what she does and I would recommend her at any time. Thank you for the great cooperation.

Sophie Dittrich, Responsible for Globetrotter Blog

There is nothing that Nadine cannot find a solution for. She is my number one contact person to make the impossible possible, to confidently implement my ideas and those of my customers and to create magic in the backend. And always with the friendliest and best communication – which is also understandable for me. Thank you for everything!

Kathrin Fuchsbauer, Founder of Der Designfuchs

I am incredibly happy to have Nadine by my side as an expert. I particularly appreciate her clear, structured approach and the super honest and transparent communication. I feel that I am in good hands with her when it comes to my IT issues and I am already looking forward to further cooperation.

Ariadne Rust, Founder of Yomela

Nadine was not only super fast and extremely competent, she also offered solutions to problems that we were not even aware of beforehand! This woman is a coding miracle weapon!

Manuel Fuchsbauer

Nadine was my lifesaver when my website crashed. She stepped in at short notice and restored my site in just one day. I am incredibly grateful for the quick and competent help.

Linda Lang

Nadine always supports me when it gets too technical for me in the area of website and shop development. In our last joint project, Nadine achieved a page speed optimization of more than 30 points. I particularly appreciate their flexibility and their technical know-how.

Kristina Weise

    How it works

    1. Choose a website care plan

    Book the website care plan that fits your needs online here.

    2. Provide access

    I’ll send you an email to an encrypted online form in which you can securely transmit your website’s credentials as well as your FTP server’s credentials.

    3. Onboarding

    I get your website on board by connecting it to my WordPress maintenance suite and performing an initial analysis.

    4. Lean back and relax

    Now you can just enjoy your maintained website and focus on your core business. You’ll receive a monthly report from me with all performed maintenance tasks.

    Bonus: Cheaper licensing

    Closed box onto an assembly line representing technical support as part of website care

    As I do the website care for a lot of websites I have developer licenses for popular plugins such as Borlabs Cookie, WPML, WP Staging etc.

    A developer license licenses several websites for the usage and updates of its underlying plugin. That means for you that you can save money on licensing costs as split developer license costs are less than the costs for a single site license.

    Website care plans

    Choose the Care Plan that’s right for you and experience complete confidence and peace of mind knowing that your WordPress site receives dedicated care and attention.

    Basic Website Care Plan
    39 €

    per website / month

    Get recurring monthly website care for a WordPress website with up to max. 20 active plugins which has neither a shop (WooCommerce) nor a membership area.*

    • Software Updates (WordPress Core, Themes, Plugins)
    • Server Maintenance (PHP, Database, Up-time Monitoring)
    • Security Monitoring (Security Alerts, Malware Scans)
    • Backups (Scheduling, Validity Checks)
    • Technical support (Technical Consulting, Troubleshooting)**

    *If you have a website with more than 20 active plugins and / or a shop (WooCommerce) or a membership area, the Standard Website Care Plan is for you.
    **Disclaimer: Extensive technical consulting or troubleshooting is not included in the this plan but refers to quick questions and initial brainstorming.

    Standard Website Care Plan
    69 €

    per website / month

    Get recurring monthly website care for a WordPress website with up to max. 40 active plugins which can optionally either have a shop (WooCommerce) or a membership area.*

    • Everything from the Basic Care Plan
    • Maintenance for a shop (WooCommerce) or a membership area (e.g. LearnDash, Ultimate member)
    • Update testing on a dedicated staging environment
    • Monthly Performance analysis + recommendations for improval
    • Plugin cleanup analysis
    • Database cleanup

    *If you have a website with more than 40 active plugins and / or a shop (WooCommerce) and a membership area, then Premium Website Care Plan is for you.

    Premium Website Care Plan
    99 €

    per website / month

    Get recurring monthly website care for a WordPress website with unlimited active plugins which can optionally have a shop (WooCommerce) and / or a membership area.

    • Everything from the Standard Care Plan
    • Maintenance for a shop (WooCommerce) and / or a membership area (e.g. LearnDash, Ultimate member)
    • Visual Page Inspections
    • Basic Measures for Performance Improvement
    • Basic Checks for Data Privacy (GDPR)*

    *Data Privacy checks and recommendations come without warranty. When in doubt I recommend getting in contact with a dedicated data privacy expert.

    Basic Website Care Plan
    468 € 429 €

    per website / year

    Get 1 month for free!

    Get recurring monthly website care for a WordPress website with up to max. 20 active plugins which has neither a shop (WooCommerce) nor a membership area.*

    • Software Updates (WordPress Core, Themes, Plugins)
    • Server Maintenance (PHP, Database, Up-time Monitoring)
    • Security Monitoring (Security Alerts, Malware Scans)
    • Backups (Scheduling, Validity Checks)
    • Technical support (Technical Consulting, Troubleshooting)**

    *If you have a website with more than 20 active plugins and / or a shop (WooCommerce) or a membership area, the Standard Website Care Plan is for you.
    **Disclaimer: Extensive technical consulting or troubleshooting is not included in the this plan but refers to quick questions and initial brainstorming.

    Standard Website Care Plan
    828 € 758 €

    per website / year

    Get 1 month for free!

    Get recurring monthly website care for a WordPress website with up to max. 40 active plugins which can optionally either have a shop (WooCommerce) or a membership area.*

    • Everything from the Basic Care Plan
    • Maintenance for a shop (WooCommerce) or a membership area (e.g. LearnDash, Ultimate member)
    • Update testing on a dedicated staging environment
    • Monthly Performance analysis + recommendations for improval
    • Plugin cleanup analysis
    • Database cleanup

    *If you have a website with more than 40 active plugins and / or a shop (WooCommerce) and a membership area, then Premium Website Care Plan is for you.

    Premium Website Care Plan
    1188 € 1089 €

    per website / year

    Get 1 month for free!

    Get recurring monthly website care for a WordPress website with unlimited active plugins which can optionally have a shop (WooCommerce) and / or a membership area.

    • Everything from the Standard Care Plan
    • Maintenance for a shop (WooCommerce) and / or a membership area (e.g. LearnDash, Ultimate member)
    • Visual Page Inspections
    • Basic Measures for Performance Improvement
    • Basic Checks for Data Privacy (GDPR)*

    *Data Privacy checks and recommendations come without warranty. When in doubt I recommend getting in contact with a dedicated data privacy expert.

    Don’t know what to choose?
    Contact me to get help with your plan.
    White square with rounded edges as decoration for website care
    White square with rounded edges as decoration for website care
    White square with rounded edges as decoration for website care

    Frequently Asked
    Questions

    Still got questions? Here you can find the FAQs.
    What happens if I don’t update my WordPress website?
    Resisting the urge to update your website due to fear of potential consequences can be tempting. However, hackers are consistently ahead of the game, finding loopholes in any outdated WordPress version, themes and plugins. Embracing updates grants you access to valuable new features and enhancements. It not only safeguards your site against security threats but also ensures you’re equipped with the latest features from WordPress.
    What information is contained in the monthly website reports?

    In your monthly website report you will find the following information:

    • Website care summary (including PHP version, currently active theme, number of updates etc.)
    • Performed updates (when WordPress core / themes / plugins were updated)
    • Pages Management (new / updated / deleted pages)
    • Security Scans (when the scans were performed and results)
    • Backups (when the backups were created and what’s included, e.g. database, plugins, themes, uploads)
    • Website performance (including scores)
    Do you maintain shop websites with WooCommerce?

    Yes, I do. Therefore, please select the Standard or Premium Website Care Plan.

    Do you maintain websites with member areas?

    Yes, I do. Therefore, please select the Standard or Premium Website Care Plan.

    Can I upgrade my website care plan later?
    Yes, you can upgrade your website care plan any time.
    Can I cancel my subscription at any time?

    Depending on your chosen payment schedule you can cancel your website care plan each month or each year.

    What happens when my plan expires?

    When you decide to cancel your plan, I will remove all active theme / plugin subscriptions from your site and send you an e-mail to remove my user account on your website.

    Will my plan be renewed automatically?

    If you don’t cancel your plan it will be renewed every month / year depending on your payment schedule.

    What if I’m only interested in one feature from the Premium plan?

    In this case please contact me directly and we’ll see if we can work something out.

    Didn’t find the answer to your question?
    Contact me for more information.